Privacy Policy
Information about personal-data processing, website security, cookies and analytics on hstcreative.net.
Data controller
The controller of personal data processed through hstcreative.net is HST TECHNOLOGIC s.r.o., Zámecká 221, 543 01 Vrchlabí, Czech Republic, Company ID 64257339, registered with the Regional Court in Hradec Králové, Section C, Insert 8567.
Privacy questions can be sent to gdpr@hsttechnologic.cz.
Personal data we may process
The data processed depends on how a visitor uses the website and which information they choose to provide.
- Name and surname, company name, email address, phone number and country.
- Inquiry, consultation and support content, including machine or product interest.
- Account information and ticket communication when a customer account is used.
- Technical website data required for operation, security and fraud prevention.
- Cookie and analytics identifiers where the visitor has provided the relevant consent.
Purposes of processing
Personal data may be processed to respond to inquiries, prepare business offers, negotiate or perform contracts, provide customer support, operate and secure the website, comply with legal obligations and protect legitimate legal claims.
Analytics data is processed to evaluate and improve website performance only where the required consent or another valid legal basis exists. Recruitment data is processed only when an applicant intentionally submits it for that purpose.
Sources of personal data
Data is obtained primarily from the data subject through forms, email, telephone, account functions, support tickets or other contact channels. Where relevant, information may also be obtained from business partners or public registers in accordance with applicable law.
Legal basis
Depending on the context, processing is based on steps taken before entering into a contract or performance of a contract, compliance with legal obligations, legitimate interests such as website security and the protection of legal claims, or consent where it is required.
Retention
Personal data is retained only for as long as necessary for the relevant purpose, contractual documentation, legal obligations, the protection of legitimate claims or the validity of consent. Retention is reviewed in relation to the nature of the data and the applicable legal requirements.
Recipients and processors
Personal data may be shared with trusted processors and recipients only where necessary and in accordance with applicable law.
- Hosting, cloud infrastructure and email-delivery providers.
- Analytics providers where the visitor has consented.
- Accounting and ERP providers, including Pohoda where used for the relevant process.
- Auditors, tax advisers, legal advisers, carriers and public authorities where required for a specific purpose or by law.
Security
HST TECHNOLOGIC s.r.o. applies appropriate technical and organizational measures intended to protect personal data against unauthorized access, loss, misuse, disclosure or alteration. Access to protected account, ticket and administrative functions is restricted according to role and authentication requirements.
Your rights
Subject to the conditions of applicable law, data subjects may request access, rectification, erasure, restriction of processing or data portability, object to processing, withdraw consent and request information about automated individual decision-making where applicable.
A complaint may be lodged with the Czech supervisory authority, Úřad pro ochranu osobních údajů.
Privacy contact
For privacy questions or requests concerning personal data, contact gdpr@hsttechnologic.cz.
A privacy question?
Email gdpr@hsttechnologic.cz or use the public contact hub.